Shipping and delivery

How our experiences, boxes and gift cards reach their destination.

Experiences and gift cards (digital)

Experience bookings and gift cards are delivered by email immediately after purchase: you receive the confirmation or the PDF voucher, ready to use or forward. No shipping costs.

Pairing boxes (physical)

  • Shipping area: mainland Spain. Ask about availability for the Balearic Islands.
  • Estimated time: 2–5 working days from confirmation.
  • Shipping costs: [set rate] — free from [amount].
  • Delivery: chilled when the format requires it, to protect the artisan produce.

Age verification

Boxes that include wine contain alcoholic drinks and are sold only to over-18s. Proof of age may be required on delivery.

[Internal note: shipping wine requires RGSEAA health registration and age verification at checkout before activating physical sales.]

Questions about an order? Get in touch.